If I decide to return my Eurail pass, can I receive a refund?

Passes are refundable minus 15% penalty within six months of issue date, providing all documents are returned and pass is completely unused. No refunds are given for passes once they have been validated/partially used. Refund penalty applies immediately once pass is purchased.

In the event of a major itinerary change directly affecting the use of your pass, passes may be exchanged for a pass of equal or greater value within six months of the issue date of the pass.

What if my itinerary changes, directly affecting the use (valid dates) of my Eurail pass?

In the event of a major itinerary change directly affecting the use of your pass, passes may be exchanged for a pass of equal or greater value within six months of the issue dateof the pass.

What shipping options does Educational Travel Centre offer? How does Educational Travel Centre figure shipping into the total cost of my Eurail pass?

Educational Travel Centre ships all itineraries, tickets and other travel paper work via the United Parcel Service (UPS). If you would prefer an alternate form of shipment, please contact customer service: edtrav@execpc.com or 1-800-747-5551.  Add the below shipping charge to the final cost of your purchase(s).

UPS Shipping Options (Good only for shipping within the lower 48 contiguous states of the U.S.A.)	Shipping Costs
UPS Ground (5 - 10 business days)	$7.00
UPS Second Day	$12.00
UPS Next Day	$21.00

Is it safe to use my credit card with Educational Travel Centre?

Educational Travel Centre uses a secure server for all credit card authorizations. Click here for more online privacy practices.

Is my personal information safe with Educational Travel Centre?

Yes, it is. Rest assured, Educational Travel Centre does NOT sell nor release customer information except in preparing travel documents (tickets, passports, passes, etc.)